Jacob Prosser

Territory and Services:

Jacob offers expert tree and shrub care services to homeowners like you throughout Woodstock, Algonquin, and South Barrington. As an ISA Certified Arborist and Tree Risk Assessment Qualified professional, he brings over 22 years of experience and a deep passion for nature. Jacob is committed to delivering tailored solutions for optimal landscape care.

Industry Involvement/Certifications:

• ISA Certified Arborist
• Tree Risk Assessment Qualified

Why Did You Become An Arborist?

“My journey to becoming an arborist was driven by a deep-rooted passion for nature and a desire to work outdoors in a field that combines science, physical activity, and a commitment to preserving the environment. From a young age, I’ve been fascinated by tree’s resilience, beauty, and the vital role they play in our ecosystems. This fascination led me to pursue a career where I could actively contribute to the health and sustainability of our natural landscapes.  As I worked in the field and learned more about arboriculture, I was particularly drawn to the blend of technical knowledge and hands-on work. The challenge of diagnosing tree health issues, implementing proper care techniques, and ensuring the safety of both trees and the surrounding community is incredibly rewarding. Every day as an arborist, I get to work in an environment that I love, making a tangible impact on the world around me.  Moreover, being an arborist allows me to constantly learn and grow. Trees are living organisms with unique needs, and I enjoy the continuous education required to stay updated on best practices and emerging trends in the field. Whether it’s pruning, disease management, or tree preservation, I’m committed to applying my skills to promote the well-being of our urban forests and natural landscapes.  Ultimately, I became an arborist because it’s a profession that aligns with my values, leverages my strengths, and allows me to make a meaningful contribution to the environment and the communities I serve.”

Your Customer Service Philosophy:

“As a certified arborist specializing in tree and landscape restoration, my customer service philosophy is rooted in three core principles: expertise, communication, and partnership.  1. Expertise and Integrity:  I believe that providing exceptional customer service begins with delivering the highest level of expertise. My clients trust me with their trees and landscapes, which are often significant investments and integral parts of their properties. I am committed to offering honest, accurate assessments and recommendations based on years of experience and a deep understanding of arboriculture. My goal is to provide solutions that not only address immediate concerns but also promote long-term health and sustainability.  2. Clear and Respectful Communication: Effective communication is at the heart of my customer service approach. I prioritize listening to my clients’ needs and concerns, ensuring they feel heard and understood. I take the time to explain my findings, the reasoning behind my recommendations, and the processes involved in any restoration work. By keeping clients informed at every step, I strive to build trust and transparency, ensuring they are confident in the care their landscapes receive.  3. Building Partnerships: I view my relationship with clients as a partnership. I am dedicated to working collaboratively to achieve the best possible outcomes for their trees and landscapes. Whether it’s restoring a storm-damaged tree, revitalizing a landscape, or implementing preventative care strategies, I approach each project with the client’s vision and goals in mind. My aim is to create lasting value by not only enhancing the beauty and health of their landscapes but also by fostering long-term relationships built on mutual respect and shared success.  In summary, my customer service philosophy is to combine my expertise with a commitment to clear communication and strong partnerships, ensuring that every client feels confident and satisfied with the care their trees and landscapes receive.”